Trouble connecting to PLUTEX? Please complete the following steps:
1. Local tests: Run the commands for your corresponding operating system:
Linux and Max OS X
Please launch a terminal and enter the following commands:
ping -c 10 debug.plutex.de
traceroute debug.plutex.de
Windows
Please start the Command Prompt and enter the following commands:
ping -n 10 debug.plutex.de
tracert debug.plutex.de
2. Website tests: Please wait for the result of the following tests:
(If "Please wait..." is not listed in the box anymore the tests are completed.)
External IPv4 address: Please wait... (RDNS: Please wait...)
External IPv6 address: Please wait... (RDNS: Please wait...)
Please wait...
Please wait...
Please wait...
User Agent: Please wait...
Please wait...
Please wait...
Please wait...
Please wait...
3. Please send the results of the local tests and the content of the box of website tests to support@plutex.de.